Job description
As a Service Engineer, you will be providing technical and process know-how regarding our technology and production lines to our clients as well as supporting them with any technical issues. You will also assist with repairs or malfunctions and advice on the necessary upgrades to maintain quality.
Core tasks
Forming part of the service department means helping our customers, both remotely and on location. Some of the primary responsibilities include:
- Advising on production lines and layout
- Providing supervision in setting up machines and production lines
- Testing and commissioning and instructions to operators
- Troubleshooting and output repairs
- Remote assistance
- Consultation & coordination with colleagues regarding the daily division of work and implementation
- Participation in a multidisciplinary project team
- Consultation and advice on technical and process technical implementation of machines and processes
- Reporting on experiences and any adjustments during implementation and advice
- Testing ready machines in the workshop
- Cooperating with the design team to upgrade technology
- Provide machine history in service files and so-called adjustment lists
- Assist in determining spare parts with costs and reporting to the “Service Department”, with quotations and specifications
Requirements
- You have a good understanding and interest in technical aspects
- An MBO+/HBO in an engineering/technical field is preferred
- You have 3 years of experience as a Service Engineer
- You speak English, other languages are a plus
- Availability to travel up to 50%
- This is a junior to mid level position
What we offer
- Flexibility and independence
- Working in a small firm with a flat structure
- Possibility to travel and learn about new markets
- Good salary and pension packages
- Great potential for personal and professional growth
We look forward to welcoming you to the team!